Policies

Truck Storage Systems

You have found the highest quality, most durable truck storage systems and accessories in the industry. We start with the most durable materials available and implement the most modern techniques to produce a product that we are proud to stand behind. RC Industries has a history of metal fabrication spanning nearly forty years. We pride ourselves on our continuous improvement and ability to integrate the most modern processes into our production, such as laser cutting and robotic welding.

With 115,000 square feet under roof, we promise to meet our customers’ needs and advance our production capabilities well into the twenty-first century. We are grateful for the confidence our customers have placed in us. Whether you’re interested in aluminum, mild steel or stainless steel manufactured goods, you will receive superior products, customer centered service and on-time deliveries. We look forward to serving you in the future.

Past Due Accounts

Accounts that are past due will be placed on shipping hold until the account is brought up to date or other satisfactory payment arrangements have been made.

Damages to products incurred during transit

Purchaser is responsible for filing claims against the carrier for any loss or damage after signing receipt of the merchandise.

Claims for shortage in shipments

All claims for shortages must be made within 5 days of receipt of goods.

Returns

Returned goods will not be accepted without an RGA number issued from RC Industries. A 15% restocking fee will be charged on all returned goods. All adjustments on returns are based on the cost at the time of purchase and the goods being in saleable condition. All goods must be returned freight prepaid.

Policy

Prices, sizes and specifications are subject to change without notice.

Ordering

Authorized customers may place written orders via email (sales@rctoolbox.com) or via fax at 574-295-7537

Please contact the Sales team at RC to discuss your needs.